Adding forums to a community

When a community is created, it contains a forum by default. You can add more forums if you want to organize community discussions around different focus areas. You cannot add existing, stand-alone forums to a community.

Before you begin

You must be a community owner to add a forum to a community.

Community forums have the same access level as the community that contains them. When you add a forum to a restricted community, the forum automatically becomes a restricted forum and it is not available from the Forums app. Forums added to public communities are available from the Public Forums page in the Forums app.

About this task

Adding multiple forums to a community provides your members with dedicated discussion areas where they can ask questions and discuss relevant topics. For example, if your team encounters an issue that is blocking progress on a project, you might create a troubleshooting forum to find out if anyone in the community has a similar problem and if they have a suggested solution.

Procedure

To add a forum to your community, complete the following steps.

  1. Select Forums on the community's Overview page, and then click the Forums tab.
  2. Click Start a Forum.
  3. Required: Enter a name for the forum in the Name field.
  4. Enter one or more tags in the Tags field.
  5. Enter a description for the forum in the Description field, and then click Save.

Results

After you save the forum, it opens in the Forums user interface where you and your fellow community members can start to post topics and questions. To access the forum from the community, select Forums on the community's Overview page, click the Forums tab, and then click the forum title to open the forum. You can also use the Forums app on the community's Overview page to keep up with the latest updates to forum topics. The app lists the five most recently updated forum topics. To access a full list of community forum topics, click View All in the app.

What to do next

You can perform the following actions directly from the community:
  • Start a forum topic by clicking Start a Topic and completing the form that is displayed.
  • Click a topic title in the Forums app to open it. This app lists the five most recent topic updates.
  • Access a full list of forum topics for the community by clicking View All.



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