Accessibility features for IBM Connections Mail

Accessibility features help users who have a disability, such as restricted mobility or limited vision, to use information technology products successfully.

Accessibility features

IBM® strives to provide products with usable access for everyone, regardless of age or ability. The following list includes the major accessibility features in Connections Mail:

For the English accessible edition of the help, see

Keyboard navigation

This product uses standard Windows navigation keys. Refer to accessibility information in other IBM Connections or IBM SmartCloud® application sections for information about any unique keys that are used by the individual applications.

For JAWS users: To activate buttons in the user interface, press the Enter key, even when JAWS announces to use the space bar.

Inbox

To open the inbox, tab to the mail icon in the menu and press Enter. Focus is placed on the New message link.

After the inbox is open, you can navigate through your messages as follows:

To read the message, star the message for follow-up, or access the quick-reply options, press Enter on a message when it is highlighted. Pressing Enter puts a message into Actionable mode. In Actionable mode, keyboard navigation works as follows:

The keyboard navigation can be enhanced with extra software, such as JAWS 11 or greater screen reader. If you are using JAWS and Mozilla Firefox 3.5 or a later version, you can skip to different locations on the Mail or Calendar lists by pressing Ctrl+Insert+Semicolon (;) to access the ARIA landmarks provided.

Inbox search

To search your inbox, tab to the Search field and enter search terms.

To change the scope of your search, tab to Searching and press Enter to open a menu of search scope options. Navigate by using the up or down arrow, and select an option by using Enter.

To submit a search, tab to the Submit search button after the search text and press Enter.

For Domino® users: You are not prompted to confirm the deletion. When a message is deleted, it is moved to your Trash folder. If your administrator enabled soft deletion, you can open SmartCloud Notes®, Notes, or iNotes® to restore a message from your Trash folder after it is deleted. If your administrator enabled hard deletion, you receive a message to inform you that the message will be deleted with no chance of recovery.

Mail read window

In Actionable mode, press Enter on a message subject to open the message in the Mail read window.

Move to Folder window

Press Enter on Move to to open the Move to Folder window.

When focus is on the list of available folders, the keyboard commands are as follows:

Table 1. Keyboard Shortcuts for Move to Folder window
Action Key
Go to the next folder Down arrow
Go to the previous folder Up arrow
Expand a folder to show subfolders Right arrow
Close a folder to hide subfolder Left arrow
Select a folder Enter
Go to first tree node Home
Go to last visible tree node End

After you select a folder by using Enter, tab to OK to move the message to the selected folder.

When focus is on New Folder, clicking Enter creates a folder and focus is placed on the new folder. To name the folder, type the folder name and press Enter. The new folder is created, and focus is placed on that folder.

Receiving attachments

If a message has attachments, they display in a collapsed section after the message subject. To view the list of attachments, tab to the twistie and press Enter. To download or add attachments to Connections, continue tab to the Download and Share links after the attachment names, select an option, and press Enter.

Accessibility of Message Content

If messages are sent from external contacts, content is not guaranteed to be compliant with IBM accessibility requirements, since the content of the message is not within IBM's control.

Mail Compose window

While you compose a message, you can navigate the page by doing the following actions:

To, Cc, and Bcc fields

Table 2. To, Cc, and Bcc field actions
Action Key
Move one character forward, or if a name object is present, select that name Right arrow
Move one character backward, or if a name object is present, select that name Left arrow
Select the first name in the field Home
Select the last name in the field End
Place focus into the name suggestion list (if displayed) Down Arrow
Insert the first name in the name suggestion list into the field (if a suggestion list is present) Enter
Delete one character if plain text, or if a name object is present, select that full name. Pressing Backspace again removes the name. Backspace
Resolve entered text into a name object Semicolon

When focus is placed in the name suggestion list from the To, Cc, or Bcc fields by pressing the down arrow, the following keyboard actions are available.

Table 3. Name Suggestion List actions
Actions Key
Go to the next suggested name in the list Down arrow
Go to the previous suggested name in the list Up arrow
Switch focus between the name suggestion list and the Search Directories link (if present) Tab
Select the current name, and insert into To, Cc, or Bcc field Enter
Place focus back on the To, Cc, or Bcc field and close the name suggestion list Esc

When you type names, pressing the semicolon (;) key converts a name to a name object. When a name object has focus, the keyboard commands are as follows:

Table 4. Name Object Actions
Action Key
Cut the name from the current field Ctrl+X
Copy the selected name Ctrl+C
Paste the name from the clipboard Ctrl+V
Open the actions menu Enter
Delete the name Delete or Backspace

Name objects cannot be edited by using the keyboard, unless they are placed in edit mode. To place a name object in edit mode, press Enter to display the action menu, use the down arrow to select the Edit option and press Enter. The name objectis place in edit mode with focus placed at the end of the name text. Use the Backspace or arrow keys to edit the name.

Check names

The Check names link verifies that all addresses in the To, Cc, and Bcc fields are correct and complete.

If at any time the check names process is exited, it can be resumed by tabbing to the error icon that follows the To field and pressing Enter.

Sending attachments

To attach files to an email, press Enter while the Attach link is selected. The Attach from window opens.

In the Attach from window, use the following keyboard actions:

Calendar

To open the calendar, tab to the calendar icon in the menu and press Enter. Focus is placed on the Today link. After the calendar is open, you can navigate your events as follows:

Date picker

Table 5. Date Picker Keyboard Shortcuts
Action Key
Navigate between date cells Left, Right, Up, and Down arrow keys
Navigate to same day in next month PgDn
Navigate to same day in previous month PgUp
Navigate to same day in next year Ctrl+PgDn
Navigate to same day in previous year Ctrl+PgUp
Navigate to first day in month Home
Navigate to last day in month End
Navigate to today's date and close the date picker Ctrl+T
Close the date picker Esc

The keyboard navigation can be enhanced with extra software, such as the JAWS 11 screen reader. If you are using JAWS and Mozilla Firefox 3.5 or a later version, you can skip to different locations on the Updates or Widgets tabs by using Ctrl+Insert+Semicolon to access the ARIA landmarks provided.

Business Card

Most names in IBM Connections Mail can display information from that user's business card. To see a user’s business card, tab to their name and press Enter.

Rich text editor

For rich text editor keyboard shortcuts, see Rich text editor keyboard shortcuts.

IBM and accessibility

For more information about IBM’s commitment to accessibility, see the IBM Human Ability and Accessibility Center.